Technical eCommerce & Webshop
Our technical eCommerce solution is tailored to the needs of machine, vehicle and plant manufacturers and suitable for both B2B and B2C business processes. In combination with an interactive spare parts catalog our software solution simplifies the online trade with accessories and articles (cross-selling) and guarantees unique shopping experiences.
Functionality overview
- complete Shop & eCommerce Solutions
- SEO
- basket functionalities
- Cross-Selling-functionalities
- payment terms
- responsive design
- sale of spare parts, accessories and articles
- order processing
- user and order management
A simple, clearly structured and quick order process of the right products not only leads to reduction of errors, but also contributes significantly to the increase in sales.
Shop and spare parts catalog differ in form of the representation and input: The primary goal of the catalog is to show spare parts with exploded drawings for precise spare parts identification. Whereas the shop offers articles and accessories with detailed information (picture galleries, long texts) in visually appealing form.
Machines can be depicted as articles (shop articles), as machines (spare parts catalog) or as both. The shop displays only the latest models - whereas the spare parts catalog has several years of history. Regardless of whether an article appears in the shop or spare parts catalog, processes and functions (basket, wish list, notepad, pricing, discounts, availability checks, document links, illustrations, long texts, translation management, interfaces, etc.) are identical. The linking between spare parts catalog and webshop is done by our module door2cross. This means a simplification of the ordering process for the user, since the order of new articles and spare parts can be combined in one order process.
Technical eCommerce B2B
The basket as a central element of the ordering process is one of the basic functions of an effective shop solution at the industrial level. In the case of a system interruption the basket remains. If desired, it can also be printed by a printing module or sent via e-mail. In general, after each order, a confirmation is sent to an e-mail address entered in the system.
Technical eCommerce B2C
Basically, we offer all common payment options and different shipping methods. The shop as a leading system provides invoice numbers and payment. The prices are maintained in an upstream Excel or taken over from the ERP system or dealer management system. Read more in our webshop module door2shop.
